Crew Management System

Thinvent’s participation in the Crew Management System project of the Indian Railways

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Crew Management System (CMS)

Customer

Crew Management System Indian Railways

Challenge:

To develop a 24×7 Crew Management System (CMS) managing 1,00,000 crew for operating trains on the largest rail network in the world.

Requirements:

  • Touch screen kiosk interface
  • Indian language support
  • Web and SMS interface
  • Completely Linux based solution
  • Biometric authentication of users
  • Alcohol breath test on sign-on and sign-off from duty
  • Clustering and high availability of servers
  • 300+ locations across India. 24×7 operation.

Products Used:

  • Linux based firmware for thin clients and kiosks with heavy GUI customisation.
  • Biometric authentication with excellent FRR, FAR and local caching of IDs.
  • Customised breath analyser hardware and software for automated testing.
  • High throughput SMS interface on servers.
  • Remote management through web interface. Centralised updates of thin clients.
  • Clustering, load balancing and centralised monitoring of servers.
  • Business Intelligence tool.

Results: The CMS project is running successfully across the length and breadth of the Indian Railways network. Excellent uptime, high reliability of clients, and cutting edge features, have brought numerous prestigious awards and accolades for the CMS project.

Future Scope: Thinvent is providing centralised monitoring and control of all servers and clients using a completely open source stack. This will enable further expansion of the CMS network. We are also involved in the team’s new projects such as SLAM, LMS and HRMS. We are involved in the design and development of a new kiosk, as well as BA and Biometric roll-out.

Crew Management System

CMS manages the attendance and working of the close to one lakh drivers and guards of the Indian Railways. CMS plays a very important role in issues such as timely running of trains, safety and security of passengers and in controlling overall working expenditure of Railways. It is indeed a mammoth task.

Thinvent has been deeply associated with the CMS project since its inception, and has provided the following technology solutions:

  • A rugged and hassle-free thin client platform to help CMS reach its target audience.
  • Kiosks that allow computer-illiterate drivers to sign-on for duty and receive their duty roster.
  • Desktops that include the latest office productivity software, bundled with the OS image.
  • Centralised monitoring and management, that allows a single operator in Delhi to manage all the 1,500+ CMS clients with ease.
  • Biometric authentication on the kiosks, which provides quick authentication of the 1,00,000+ users.
  • Integration and automation of breath alcohol meters, which checks drivers for alcohol abuse before and after duty.
  • Replication of the entire J2EE stack on the client side, and constant synchronisation of the database, permitting the kiosks and desktops to work even when connectivity is lost.
  • Server load balancing and failover.
  • SMS transmission and receipt using GSM modem and SMSC gateway.
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