Customer

Crew Management System Indian Railways

Challenge:

To develop a 24×7 Crew Management System (CMS) managing 1,00,000 crew for operating trains on the largest rail network in the world.

Requirements:

  • Touch screen kiosk interface
  • Indian language support
  • Web and SMS interface
  • Completely Linux based solution
  • Biometric authentication of users
  • Alcohol breath test on sign-on and sign-off from duty
  • Clustering and high availability of servers
  • 300+ locations across India. 24×7 operation.

Products Used:

  • Linux based firmware for thin clients and kiosks with heavy GUI customisation.
  • Biometric authentication with excellent FRR, FAR and local caching of IDs.
  • Customised breath analyser hardware and software for automated testing.
  • High throughput SMS interface on servers.
  • Remote management through web interface. Centralised updates of thin clients.
  • Clustering, load balancing and centralised monitoring of servers.
  • Business Intelligence tool.

Results: The CMS project is running successfully across the length and breadth of the Indian Railways network. Excellent uptime, high reliability of clients, and cutting edge features, have brought numerous prestigious awards and accolades for the CMS project.

Future Scope: Thinvent is providing centralised monitoring and control of all servers and clients using a completely open source stack. This will enable further expansion of the CMS network. We are also involved in the team’s new projects such as SLAM, LMS and HRMS. We are involved in the design and development of a new kiosk, as well as BA and Biometric roll-out.