Thinvent has a team of well trained support engineers to handle all your technical queries. Here is how you can contact support

Using Email

Write to us on, describing the problem. Remember to include your phone number in the email, so we can call you if required.


Please click on the green chat icon on the bottom right of this page, to chat with a support engineer.

Over the Phone

Please call us on 011-411-71494 between 10am and 6pm, Monday to Friday.

If you wish to receive support on Thinvent products, please fill up the contact form below, and we will get in touch with you within one business day.

      Technical Knowledgebase

      Please browse through our list of support articles below

      Set up Micro and Neo thin clients with the Thinux OS

      Step-by-Step Guide: How to do setup of Micro 4

      Configure RDP preferences on Micro Thin Clients

      How to Configure Micro Thin Clients

      Remote Desktop Tool

      How to establish an RDP connection

      Step-by-Step Guide: How to do setup of Micro 5

      Configure RDP preferences on Micro 5 Thin Clients

      How to Connect your Thinvent Mini PC to a TV

      Managing Network Settings

      Display configuration

      Dynamic IP Configuration

      Static IP Setting

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