JTBS was conceptualised and introduced with a view to improve dispensation of unreserved tickets in city areas other than the railway stations and provide jobs. These would be beneficial for passengers as they could get the general tickets in the market instead of going to the station.

• JTBS counters can issue all Unreserved Tickets except concessional tickets.
• JTBS operators collect Re. 1.00 per passenger as service charge from the passengers. This amount is included in the ticket printed by the JTBS terminal. This commission is retained by the operator as service fees for running the JTBS counter.
• JTBS counter is authorised to issue cash tickets only.
• JTBS counter can issue concessional tickets to senior citizens only.
• No cancellation/refund of ticket at JTBS counters is permitted.
• JTBS counter is not allowed to sell platform tickets.
• JTBS operators are allowed to renew season tickets. Each season ticket is to be treated as single ticket/single passenger for the purpose of levy of service charge.

• For sale of the rail ticket, JTBS sewak will be given the service charges at the rate of Re 1 per passenger.
• JTBS operators may be permitted to operate an additional counter provided the sale of tickets is more than 800 per day on each counter for at least one month.
• JTBS operators may be allowed to shift from the original location to a new location to increase sale of tickets.
• In the appointment of JTBS, adequate representation is given to the people belonging to Scheduled Caste, Scheduled Tribe, Other Backward Class, minorities, freedom fighter/women/ widow of martyrs/ widow of railway employees.
• The present tenure of contract of 2 years is enhanced to 3 years renewable by tenure of three years subject to satisfactory performance of the JTBS operator and if one abides by all other terms and conditions prevailing at the time of renewal.
• Service charges to be realized by JTBS shall be Re. 1.00 per passenger instead of Re. 1.00 per ticket.

Thinvent provides JTBS operators with a turnkey technology solution, including terminal, printer, modem and terminal server.

• JTBS compatible dumb terminal. The terminal should come with compatible monitor and keyboard.
• Ticket printer.
• Modem on counter end.
• Modem on Railways end.
• Optionally, you may be required to purchase a terminal server on the Railways end.

• Appointment of JTBS by Central Railways
• Invitation of Applications for JTBS by Western Railways
• Notice inviting applications for JTBS by Western Railways